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May 2026
Incident
Degraded application performance
We have fixed the issue. If you are finding the Desktop app still shows an error, please make sure to update and restart.
May 12, 3:29 PM
The web-based version of Pitch will now work after a hard refresh. We will follow up with instructions for users of the desktop app.
May 12, 3:16 PM
We have identified the issue and will be releasing an update soon.
May 12, 3:10 PM
We are investgating an issue which is causing a "something went wrong" error screen being presented to users.
May 12, 2:35 PM
Incident
Degraded application performance
The hotfix was released and the performance regression has been resolved.
May 05, 12:05 PM
We identified a performance issue when editing a presentation with many slides.
We're working on a fix that will be deployed as a hotfix as soon as it is ready.
May 05, 11:05 AM
April 2026
Incident
Degrade application performace
Affected services:
Backend
Issue is now resolved.
Apr 22, 6:36 AM
We've identified some failing requests and we're currently investigating.
Apr 22, 6:34 AM
Incident
Issue with missing videos and images in collections
The issue has been resolved.
Apr 13, 4:58 PM
The videos and images are back in the correct collections. We continue to monitor the situation.
Apr 13, 4:38 PM
We found that videos and images do not appear in collections, but they are available in the main Library folder.
Apr 13, 2:41 PM
We noted an issue of missing videos and images that are part of collections. We're currently investigating the scope of it.
Apr 13, 2:40 PM
Incident
AI image generation partial outage
Issue resolved. AI image functionality is now fully operational
Apr 08, 10:40 AM
Our "Generate image" AI functionality is degraded due to an upstream provider. You may temporarily not be able to generate AI images. We are continuing to monitor. Other AI actions should continue to work as before.
Apr 08, 8:47 AM
March 2026
Incident
Degraded application performance
Affected services:
Web app
PDF exports
AI services
Desktop applications
Backend
Image serving
+1 more
We've deployed a fix and the error rate stabilized.
Mar 20, 1:46 PM
We're currently investigating an elevated rate in errors on network requests to the backend.
Mar 20, 1:15 PM