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Incident
Upstream cloud provider outage
Resolved
All services associated with Pitch are now functional. We will continue to monitor the siutation with AWS.
Oct 20, 10:39 AM
Monitoring
Pitch itself is mostly functional, and the AWS incident seems to only affect a few features. In line with the current AWS issues and recovery, we are seeing recovery of our affected features.

Our help center and help chat are mostly functional again.

The Pitch Slack app continues to experience errors. We will continue to track the situation and will update soon.
Oct 20, 10:02 AM
Update
A few of our upstream services and vendors are experiencing issues due to the AWS outage.

While Pitch is functioning, our support chat and help center are down, and a few other features might be affected.
Oct 20, 8:22 AM
Identified
Our cloud provider, AWS, is experiencing an outage in us-east-1.
Impact for now is:
- help center unavailable
- contact us button unavailable
Oct 20, 7:50 AM